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Casual Friday Video

How to Make a ChinApology

Here are some tips for Western managers making their first ChinApology:

ChinaSolved logoDanone’s Dumex baby forumula division is the latest MNC to get caught in Beijing’s ever-widening anti-corruption net. Last week was Bayer, and before that Sanofi. The Euros are certainly attracting all the wrong sorts of attention in China these days, but it’s just a matter of time before the Americans start showing up in the headlines. We’ve discussed how to reduce risk through smarter relationship-building and why it’s important to audit your China operation – but for some of you that ship has already sailed.

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ChinaSolved Negotiation Training- MNC vs. SME China Styles

Chinasolved Negotiation Training- MNC vs. SME China Styles from ChinaSolved

Western entrepreneurs, owners and SME managers negotiate differently from giant MNCs in China.
Recent headlines about scandals and corruption arrests are significant – but you have to draw the right conclusions about your situation.

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Negotiate Lower Risk in China

Western negotiators in China can lower their risk with smarter negotiation techniques.

Negotiating in China used to be about reducing costs, but since the crash of 2008 it has been about accessing the market and integrating supply chain.  Since both of these goals require substantial and long-term commitments, the job of negotiators in China has fundamentally changed.  Nowadays, negotiating in China is about reducing risk.

Rule Number 1: business intelligence is your responsibility.  Not your counter-party, supplier, partner or even key staff.  You don’t have to have all the answers, but you do have to know the right questions — and have some way of assessing the answers you are getting.  That is not something you’ll grow into or pick up over time.  If you are too busy to learn about China and develop your own channels of business intelligence and market information, then you are simply too busy to succeed in China.  It IS that simple.

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Chinese Negotiating Styles – Avoiders. A Casual Friday Video

We continue with our Chinese Negotiating Styles series by taking a look at a common Chinese negotiating type — the Avoiders. Westerners doing business in China — or negotiating with Chinese counterparties in home markets — have to get used to avoiding behaviors and tactics. Americans tend to view avoiders as weak or ineffective negotiators — but Chinese businessmen are adept at using avoidance to win concessions.
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